We Serve All Makes and Models, Not Just the Brands We Sell
No matter what type of vehicle you have, the Tony Graham Collision Centre can take the stress out of collision repairs. After any accident, from a fender bender to a major crash, we handle all the details with your insurance company, provide free estimates, incredible body repair and repainting services, full glass-repair and replacement service or paint-less dent repair. Our expanded Ottawa Collision Center at 2195 Robertson Rd. in Bell’s Corners features over 17,000 sq. ft. and state-of-the-art equipment that expands our capacity to handle any job… big or small.
We are recommended and certified by Toyota and Lexus, but also by many major insurance companies as a Preferred Repair Facility. Our service and paint facilities have also earned accolades from industry peers and The Ontario Ministry of the Environment for their use of environmentally friendly systems and extensive recycling programs.
When it comes to the quality of your vehicle, it’s vital to remember that beauty is not only skin deep. The safety of you and your passengers surpasses the issue of appearance. Genuine parts add to your protection and safety through optimum strength integrity, and strategic placement of crumple zones. The perfect custom fit of genuine collision parts also contributes to the protection and overall workmanship of your vehicle and, ultimately, your investment.
COVID-19 Hours of Operation
Monday – Friday: 7:30am – 2pm
Why Deal With Tony Graham Collision Centre Trained Body Technicians?
The relentless pursuit of perfection is the philosophy by which we conduct business at the Tony Graham Collision Center. Each one of our factory-authorized technicians have had specific and detailed training on how to fix a collision with your vehicle. The tools that our technicians utilize ensure that every aspect of your repair will be done to strict standards.
Our facilities, with over 17,000 sq. ft. of space, include a “Quick Repair” section and a dual paint booth for quicker repairs. Our tools are factory-authorized and meet the highest standards in the industry, ensuring that your vehicle is fixed the proper way the first time. Being Ottawa’s highest-volume Collision Centre, we are ready to work on all makes and models including Lexus, Toyota, Scion, Infiniti, Nissan, Honda, Acura, Mercedes, BMW, Volkswagen, Hyundai, Mazda, Ford, and GM. Have us conduct a free estimate.
What Should You Do After a Collision
Should you be involved in a collision, the following information will assist you when reporting the details of the accident to the police and in your communications with your insurance company.
Stay Calm and make sure no one is injured. If there are injuries, call 9-1-1 immediately.Report the Collision Immediately: Call 9-1-1 or the Ottawa Police. A police report will assist in filing an accident claim with your insurance company.Here is Advice from the Ottawa Police Department:
- If there are injuries and the vehicle(s) cannot be driven…call 9-1-1
- If there are no injuries, but the vehicle(s) cannot be driven… call 613-230-6211
- If the vehicle(s) can be safely driven and there are no injuries, as soon as possible, or when directed by police, drive all vehicles to the same Police Station to file a report. Accident reports cannot be taken over the phone.
Take photos with your smartphone, or make a sketch of the accident site – Photos are best, since they are date-stamped and usually geo-tagged with your GPS location. If that isn’t possible, though, a sketch of the site showing the position of all vehicles and people involved will help when reporting details of the accident.
Exchange Information: Get appropriate information (name, address, phone, insurance, etc.) from all parties involved – including witnesses.
Don’t Sign a Tow Authorization: Insist that your vehicle be taken to the Tony Graham Collision Centre. If you have Toyota or Lexus Roadside Assistance, there will be no charge for this towing.
Contact your Tony Graham Service department to find out if you are currently covered by Roadside Assistance.
Know Your Rights
Contact your insurance company as soon as possible after the accident. Your insurance company may wish to direct you to a body shop they know and trust for a repair estimate.
Make sure your insurance company knows that you expect the repair to be carried out using Genuine OEM Collision Repair Parts – these are the high-quality parts that we use that are manufactured by your automaker (ex. Toyota or Lexus), as opposed to cheap aftermarket products which are usually inferior quality (ex. no-name parts from a generic parts or service depot). To help you gain a better understanding of the advantages of genuine parts, and to decide what’s right for you and your vehicle, we thought it was time to separate fact from fiction. And the fact is, for safety, quality, durability and value, there is no substitute for genuine OEM collision repair parts.
Our preferred towing company is Sharkey’s Towing their phone number is (613) 831-5506. Being one of the Ottawa region’s largest and most prominent towing companies, Sharkey’s Towing is able to ensure that the “Tony Graham Difference” is maintained for our clients dealing with the Tony Graham Collision Center. With multiple trucks and flat beds, Sharkey’s is well able to handle any dynamics that might result from your vehicle being in an accident.
While your vehicle is in being serviced, we have organized for your convenience a close partnership with Enterprise rental cars in the event you require a rental vehicle.
Whatever your reasons are for needing a vehicle please speak with our Collision advisors for details – we will be happy to help setup your rental vehicle.